Hotel Del Gobernador wants your experience when staying with us to be safe and flexible. Therefore, due to the impact that has occurred due to the spread of the coronavirus (COVID-19) in various parts of the world, the Hotel Del Gobernador de Mérida Yucatán understands the situation and extends its commitment to take care of the integrity of guests and collaborators, reinforcing our standards of cleanliness and hygiene to safeguard the health and well-being of our guests.

That is why we have increased our cleaning and hygiene tasks in our rooms and public areas of the hotel with sanitizer, in addition to the fact that our entire facility has antibacterial gel for our guests and collaborators.

To ensure that we follow these standards correctly, our hotel employees receive constant training and information on the health and safety protocols established by the state and federal authorities of our state.

Flexibility in Reservations

We understand that the COVID-19 contingency may affect your travel plans, so existing reservations with direct payments can be modified (rescheduled), if required, since you have a current balance to rebook without any concern.

In case you require new reservations, we are at your service with the same policy of being flexible with your reservations until the end of the sanitary contingency.


For any reservation request, doubt or clarification with your reservations, please contact us through our official means:


Phone: 52 (999) 930-4141 ext. 731 y 723

Toll Free: 01 800 712 0433